Rentologo

Legal

Privacy Policy

Last updated: September 2026

At Rentologo we respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. By using our site, you also agree to our Terms and Conditions.

1. Information we collect

a) Account information

  • Account info: name, email, phone, and password (stored hashed).
  • Booking info: rental dates, items, pickup/delivery preference, and delivery address.
  • Payment info: handled by our payment processor, Stripe; we never see your full card number.

b) Site usage information

  • Anonymous analytics: page views, device type, and session length, to improve the site.
  • Cookies: we use essential first-party cookies for sign-in and the cart.

c) Device and location information

  • IP address and approximate location data to help prevent fraud.
  • Browser and operating system type to ensure site compatibility.

2. How we use it

  • Process your bookings and payments.
  • Send confirmations, reminders, and pickup instructions.
  • Run and improve the business and the website.
  • Prevent fraud and protect the safety of our users.
  • Comply with legal obligations.
  • We do not sell your personal information to third parties.

3. Who we share information with

  • Payment processor: we share necessary data with Stripe to process charges.
  • Infrastructure providers: our database and email infrastructure that runs the site.
  • Authorities: when legally required.

We never sell your personal information to third parties for marketing purposes.

4. Data retention

We keep your information for as long as your account is active and for as long as needed to comply with legal, tax, and accounting obligations.

5. Security

We implement reasonable technical and organizational measures to protect your information, although no system is completely foolproof.

6. Cookies

We use minimal first-party cookies for sign-in and a localStorage-based cart. We do not use third-party advertising trackers.

7. Your rights

Depending on your location, you may have the following rights over your personal information:

  • Access the data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and personal data.
  • Object to or restrict certain uses of your information.
  • Request a portable copy of your data.

To exercise these rights, email us from the contact page. We will respond within a reasonable timeframe as required by applicable law.

California residents and other jurisdictions

If you reside in California or another jurisdiction with specific privacy laws, you may have additional rights under those laws; contact us for more information.

8. International transfers

Your information may be processed on servers located outside your country of residence, including the United States, where different data protection laws apply.

9. Children's privacy

Our services are not directed at children under 18, and we do not knowingly collect information from children.

10. Third-party links

Our site may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post any changes on this page along with the date of the last update.

12. Legal basis for processing

We process your information based on contract performance, compliance with legal obligations, and our legitimate interest in running the business. If you have questions, contact us.

13. Retention after cancellation

If you cancel your account, we will keep some information as required by law and our tax obligations, and securely delete the rest.

14. Contact

If you have privacy questions, contact us.